LISTING
 

Spencer Technologies

102 Otis St.
Northborough, MA 01532-2415

Phone: 508-595-9496
Fax: 508-595-9798
Website: www.spencertech.com
E-Mail:

Forward to a Friend
Map this listing
Company Description:

Founded in 1972, Spencer Technologies has grown to become a global company with more than 400 employees and 200 technicians throughout the United States, Canada, Mexico and Europe. For over 45 years, our focus has been on supporting retail stores and multi-site organizations deliver innovative solutions. This focus has made Spencer a leader in the industry. Our team is comprised of retail and technical experts to ensure solutions are sound and relevant which allows us to provide the highest quality of service to top retailers throughout the world. Today's Spencer Technologies is the leading provider of end to end IT life cycle solutions for literally every type of major corporation in the retail market — from specialty stores and department stores to DIY and restaurants. Our team is comprised of retail and technical experts to ensure solutions are sound and relevant allowing us to provide the highest quality of service to top retailers throughout the world. More importantly, we set the standard for experience, technical expertise, unparalleled customer service and absolute reliability.

CORE PHILOSOPHIES:
FIX IT FIRST
We will find and complete whatever resolution is needed for your issue. Our first and foremost commitment is to have you up and running so that you can continue with your business.

INTEGRITY
Our goal is to provide the right products and services when you need them and wherever you need them. We will be transparent with our process and accountable to the success of your company as well as ours.

PARTNERSHIP
This simple phrase is widely overused, however, at Spencer Technologies, we will strive to become a trusted advisor and partner that can be counted on to deliver each time and every time.

TOTAL SATISFACTION
Customer satisfaction is not a survey or list of numbers to choose from. It is an active and living process to ensure we are delivering value to our customers.

WHY CHOOSE US?
ABSOLUTE RELIABILITY
For us, it's more than a tag line; it's a business model. Our goal is nothing less than total satisfaction, every time.

SOLUTIONS

  • Project Management
  • POS Solutions
  • Interactive Solutions
  • Technology Services
  • Global Expansion
  • 24/7/365 Customer Support
  • Payment Terminals
  • Restaurant POS
  • Digital Signage
  • Content Design/Delivery/Management
  • Key Injection Services
  • Electrical Services
  • 24/7 HelpDesk
  • RFID
  • Procurement

Spencer Technologies now covers more corners of the globe than ever before. If you’re looking to expand into the international market, we are able to provide Global Store solutions. In the coming months we will also be opening offices in Mexico for further expansion as well as expanding depot capacity and further developing our automated scheduling tools. Stay tuned for more information. Contact us today to learn more about our future locations.

TECHNOLOGY SERVICES
At Spencer Technologies, we work hard to make sure all of your business technology is installed, running and maintained correctly for the long haul. Our team of skilled technicians are here to help!

CONFIGURE/STAGE/DEPOT SERVICES
Spencer Technologies can configure your entire POS and networking system in our staging lab prior to shipment. Forget tech callbacks and overnight equipment reships: we’ll do our best to ensure your system works for end-users out-of-the-box. Spencer Technologies depot support services extends the life-cycle of your POS System and helps boost productivity of your retail locations. And of course, Spencer follows strict PCI compliance rules to secure our customers assets for remediation, wiping and/or destruction.

ON-SITE & BREAK/FIX MAINTENANCE
Spencer Technologies’ Break/Fix support provides hardware and software remediation to keep your IT assets up and running. Regardless of manufacturer or age of equipment, we can customize a solution that keeps your business going strong.

24/7/365 – Help Desk
On Site 4-hour response FVR services
Break/Fix dispatch service
See the difference our Break/Fix support can mean to your business: contact us today.

PROCUREMENT
Retailers rely on Spencer’s numerous years of experience to assess individual and collective store needs to determine the best platforms and solutions across your enterprise. Spencer supports the decision-making process for new and refurbished systems, peripherals, and back-office infrastructure, as well as service parts, options, and upgrades.

KEY INJECTION SERVICES
As an ESO and KIF Spencer has the ability to store and inject payment devices in our Northborough facility.  Spencer is in the process of becoming certified for Remote Key Injection/Remote Key Loading capabilities at our UK Warehouse.

Products/Services: 
Computer & POS Hardware Maintenance
National Rollouts
Point of Sale (POS)
POS Installation & Services
POS Systems & Equipment
Contacts: 
Add to Outlook Contacts President and CEO View Phone Number(508) 579-5060
Add to Outlook Contacts EVP of Operations View Phone Number(774) 364-0284
Add to Outlook Contacts EVP of Shared Service View Phone Number(512) 771-9333
Add to Outlook Contacts EVP of Growth, Strategy, and Technology View Phone Number(650) 315-6212
Add to Outlook Contacts EVP of Finance View Phone Number(508) 635-2067
VENDOR CUSTOM SEARCH
RFP Automator
Are you looking for more customized information on a product or service?