Package Concierge®

5935 Corporate Drive
Manhattan, KS 66503

Phone: 888-388-6680
Fax: 785-323-4470

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Company Description:


Last-mile fulfillment pressures, combined with increasing consumer expectations have omnichannel retailers looking for ways to leverage their store to deliver goods. Let Package Concierge® deliver for you!  To ensure the successful completion of BOPIS/Click and Collect transactions, currently 30% of all online transactions, a frictionless pick-up experience is critical. Package Concierge® is committed to helping you leverage your store with automated, self-serve lockers to provide an enhanced customer experience. [Our internal customer satisfaction surveys show that 94% believe BOPIS locker retrieval is faster than customer service counter retrieval.] The Package Concierge® products are a high-quality, easy-to-use automated locker system, with cutting-edge technology at their core. Utilizing heavy-gauge steel material, a unique door design, and electronic latching mechanism, results in a high level of break-in resistance providing a durable and secure solution. The modular design of the Package Concierge® automated lockers easily allows the kiosk module to be used as a standalone system, or grouped with other modules to build a larger solution. Our systems can easily flex as your business grows by simply adding more plug-and-play modules; allowing system configuration modifications that future-proof your business. Installation of these completely contained modules does not require floor/base anchoring, and leveling feet make it quick and easy to put into place. Multiple color options, plus the ability to include vinyl graphics on the modules allow for complete brand integration within your store’s POS. Our proprietary cloud-based software is specifically designed for the retail market and provides a seamless managed solution with plenty of reporting and tracking options. The Package Concierge® software provides flexibility to adapt to the way you want to do business, including customization to mirror your branding and voice. With a REST + JSON API it supports integration within your existing retail systems and includes a visual, interactive API documentation portal for integration support. The web portal dashboard visually displays both real-time and historical locker data down to the store level. The automated locker kiosk software provides a refined user experience that ensures a frictionless transaction for both the store associate and the customer. Package Concierge® proudly has US based email and phone technical support. As an ETL Listed product, tested and certified by Interteck, the Package Concierge® system has been thoroughly vetted to be in compliance of the National Electrical Code and National Fire Protection Association, providing additional peace of mind. Automated lockers for BOPIS fulfillment are an ROI enhancing, convenient solution for both you the retailer and your customers. Package Concierge® stands ready to help you with this fulfillment revolution, so put us to the test with your own pilot program!

Product Information:
Scan. Retrieve. Go! It really is that easy with self-serve Package Concierge® automated locker solutions. It takes mere seconds for a customer to pick up a BOPIS/Click and Collect order that only took seconds for the store associate to deposit into the locker for their retrieval. Plug-and-play modules allow configuration modification to future-proof your growing business. Proprietary cloud-based software specifically designed for the retail market, provides a seamless managed solution.

More Info
Automated Retail
Interactive Retail Kiosks
Locker Solutions
Omnichannel Solutions
Retail Delivery Kiosks
Retail Technology Solutions
Self-Service Kiosks
Add to Outlook Contacts Sr Product Manager View Phone Number(785) 323-4452
Add to Outlook Contacts VP and GM View Phone Number(785) 323-4400
Add to Outlook Contacts Marketing Manager View Phone Number(785) 323-4539
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